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Submitting a cancellation request will not automatically result in the cancellation being approved. Our office recommends that you refer to the terms and conditions of your signed loan agreement.
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OR download the Online Customer Complaint Submission Form here

Complainants can complete the Customer Complaint Form and submit it to Trustco Finance:

By electronic mail to:

By hand to: Trustco Finance at Trustco North Building 2nd Floor C/O Robert Mugabe Avenue and Dr Kenneth David Kaunda Street

Telephonically: By calling the following number 061-2709300


2 Keller Street Windhoek

Tel: 061 270 9300

PO Box: 11363 Windhoek, Namibia

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